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Frequently Asked Questions

I have a family of raccoons in my attic, how would you proceed?
  • Arrive at your location free of charge, at a time convenient for you.
  • Inspect the entire building structure for entry holes and potential problem areas such as roof vents, uncapped chimneys etc.
  • Provide a free estimate outlining what is required to solve your problem and suggest what is needed to achieve a long-term solution.
How do you go about removing a family of animals from my attic in the Spring?
  • Enter the attic and begin searching for the adult female and her babies.
  • Remove the adult female through the animal's entry hole.
  • Gather the babies by hand and place them into a heated release box to keep them warm.
  • Screen the point of entry and problem areas.
  • Place the heated release box close to the entry hole. This allows the adult female to return and relocate her babies, one by one, from the heated release box. All the animals we deal with have multiple den sites that they can readily move into, as the need arises.
  • Return during the next day to verify that all babies have been relocated by the adult female.
Do you guarantee that an animal won't move back into my house?
  • Depending on the condition of the roof area, most jobs are backed up by a one year guarantee against re-entry.
Why don't you relocate or kill the animals?
  • The Ontario Ministry of Natural Resources, Fish and Wildlife Conservation Act stipulates that it is illegal to relocate wildlife from outside their home range. The Ontario Ministry of Natural Resources studies have shown that 60% of relocated raccoons will die.
  • From an ecological perspective, it is accepted that management of a wildlife population through relocation or killing will not serve as a long term solution to reduce the number of animals. By decreasing the wildlife population without decreasing the food and/or shelter, the remaining animals will simply live longer, have larger litters, and migrate to fill the void, thus maintaining or increasing the pre-existing population levels. The animal proofing approach provides for a long-term solution that is more humane and cost effective.
  • Trapped animals can suffer severe self-injury in their attempt to escape from so-called "humane live traps".
  • Trapping and relocating of adult animals (especially during the spring and summer) in many instances separates the adult female from her babies, which often results in the starvation of dependent offspring.